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Here you will find information on our polices and procedures in how we will run and adhere to various regulations and guidelines during the course of our day to day business. There are some policies that are applicable to learners, staff and both.

For copies of these policies please contact


Learners can find a summary of information from the Learner Induction Pack which can be downloaded from here and respectivly staff and contractors can access information pertinent to their roles here.

Policies Specific to Centre Approval

Centre Closure Policy

Centre Approval or Qualification Withdrawal Policy

Policies specific to Learners

Learner Appeals Policy

Learner Complaints Policy

Learner Recognition of Prior Learning

Learner Reasonable Adjustments

Policies Specific to Qualifications

Qualification Assessment and IQA Policy

Exam Invigilation Policy

General Policies

Booking Terms and Conditions

Conflict of Interest Policy

Data Protection Policy

Equal Opportunities Policy

Health and Safety Policy

Malpractice and Maladministration

Premises Standards Policy

Secutiy Policies

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