POLICIES
Here you will find information on our polices and procedures in how we will run and adhere to various regulations and guidelines during the course of our day to day business. There are some policies that are applicable to learners, staff and both.
Policies Specific to Centre Approval
- Centre Closure Policy
- Centre Approval or Qualification Withdrawal Policy
General Policies
- Conflict of Interest Policy
- Data Protection Policy
- Equal Opportunities Policy
- Health and Safety Policy
- Malpractice and Maladministration
- Premises Standards Policy
- Security Policies
- Staff Handbook
Policies specific to Learners or Qualification Delivery
- Learner Handbook
- Extenuating Circumstances Policy
- Learner Appeals Policy
- Learner Complaints Policy
- Learner Recognition of Prior Learning
- Learner Reasonable Adjustments
Policies Generic to Qualifications
- Qualification Assessment and IQA Policy
- Certification Policy
- Exam Invigilation Policy
Policies Specific to Qualifications
- Emergency Response Ambulance Driving Courses
Policies Specific to Finance, Fees or Payments
- Invoice Payment Policy
- Ancillary Fees List
- Booking Terms and Conditions